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Omnii XT10 - WPA2 EAP TLS certifcate - auth. problems

  • Hello together,

     

    we would like to authentificate our XT10's on our radius server over a enterprise WPA2 / EAP (computer cerficate) wifi

    Unfortuantely we get the error message that the username / password is incorrect for the wifi. (on the radius server)

     

    Does somebody from you tested this before and have a solution for this?

     

    Thank you in advance.

     

    Regards

    Benjamin

  • Hi Benjamin,

    This security configuraiton (WPA2 EAP-TLS) has been tested and approved as a working solution.  There are many possible reasons for failure.  I have a few questions:

    1. How are you loading the certificate on the XT10 (Enroll, file import using Certificate Manager (what file type))?
    2. What radius server are you using?
    3. Can you capture a netlog (an IP trace tool in the Dr.Debug Control Panel) of this problem? 
    4. Can you show all the detailed information about the failure from the radius server?

    Paul

  • In addition to Paul's suggestions.

    - ensure time and date is set properly on the handheld.

    - Check the user certificate in Certificate manager to ensure the "private key" field reports "present."

    - try initially testing with "validate server certificate"  disabled. After this is working, enable the validation. 

  • Hello together,

    thanks for you feedback and sorry for my late replay.

    - We imported the certificate with "p12imprt" App. It is an .pfx file.
    - Radius: WIn 2008 R2 (NPS)
    - Date and time was set correct.

    But we found the solution. The problem was on the radius server.

    - The certiface subject alternative name (san) must be set to = DNS name of device
    - we had to create a AD account with spn = host/(full qualified dns name)
    - ont the XT10= Wifi username:  domain\dnsname$

    But these settings can vary.

    Thanks again for your help.

    Regards

    Benjamin