Scan Demo and scan button

  • Hello folks!

    Have terminal WPA PRO 7527S-G2  and in "Scan demo" applicatin scan button is not linked with scanner function, so any advice about that is very welcome!

  • Hello Zlatko,

    Welcome to the community!

    The triggers (including the soft scan) for your Psion terminal are controled in the Manage Triggers applet in the Control Panel (Windows CE) or System Settings (Windows Mobile).  If the hardware triggers work, but the scan button does not, please ensure that the SOFT SCAN trigger is configured in the same way as the hardware triggers.

    Best regards,

    Arthur - Americas help desk

  • Hello,

    I have the same problem as zlato, but I have a WAP G1 with WA9002-G1 scanner. I've configured it in the boot menu and the scanner works fine when I press the scan-button, but I cannot use the 'scan' button of the Demo Software.

    Any idea how to solve this?

    Boot code: A148q

    OS Code I261k

  • Hi Carema,

    Thank you for bringing this to our attention. Since I have not seen this issue myself, all I could think of at the moment is to try to replicate your issue when I get in for work tomorrow. If this issue is immediate, maybe you can try a clean start and see if you can re-create the issue. If problem persist then probably a bug in this given build

    Will get back to you the soonest possible on Monday.

    Thanks,

    Americas Help Desk

       

    This posting is provided "AS IS". No Warranty. No Guarantee. Maybe updated or changed without notice at any time. You can use the information provided at your own risk.

  • Hi Luke,

    Thanks for your reply. I already tried a clean start but that didn't solve it.

    I think it might be a driver issue, because our customer is saying that they cannot use the scanner from their software either.

    Like to hear from you soon, thanks!

  • quick update: I am able to replicate this issue, will conduct further testing, please stay tuned

    Thanks,

    Luke

    Americas Help Desk

       

    This posting is provided "AS IS". No Warranty. No Guarantee. Maybe updated or changed without notice at any time. You can use the information provided at your own risk.

  • update: with CE4.2, Soft scan does not work... with WM5.0 it does work. more feedback tomorrow

    Americas Help Desk

       

    This posting is provided "AS IS". No Warranty. No Guarantee. Maybe updated or changed without notice at any time. You can use the information provided at your own risk.

  • Hi Luke,

    Any news about this?

  • Hi Carema,

    for Workabout (7525) Windows CE 4.2, it appears the [Scan] button never worked... tried different older builds same problem 

    I will have to verify this with our Product Support Group. Please stay tuned

    Thanks,

    Americas Help Desk

       

    This posting is provided "AS IS". No Warranty. No Guarantee. Maybe updated or changed without notice at any time. You can use the information provided at your own risk.

  • Hi Luke,

    Thanks for your reply.

    Is it possible that this is a driver problem? Our customer is saying that they cannot scan from their own software, so maybe an additional driver or something is needed to make this work? I can imagine that if you want to communicate with the scanner from custom software, some SDK is needed?

  • Carema Hardware

     I can imagine that if you want to communicate with the scanner from custom software, some SDK is needed?

    For CE 4.2 products, please download and use the following SDK:  http://community.psion.com/downloads/developer_sdkhdk/m/mobile_devices_sdk/735.aspx

    Please have a look at the following knowledge base area concerning installations: 

    http://community.psion.com/knowledge/w/knowledgebase/recommended-software-installation.aspx

    http://community.psion.com/knowledge/w/knowledgebase/1139.aspx

    http://community.psion.com/knowledge/w/knowledgebase/1138.using-and-deploying-psion-librariesdlls.aspx

    In addition, we have many sample applications that use the scanner API from our MDSDK... Please see our 'Samples and Demos' area here: 

    http://community.psion.com/downloads/developer_sdkhdk/m/sample__demo_code/

     

  • I've tried 2 different demos:

    ScannerTriggerControl2

    When I build this with the DotNet2 PsionTeklogixNet.dll and CE4.2 PtxSdkCommon.dll, I get the following: 'PsionTeklogix.Keyboard.Keyboard' does not contain a definition for 'TranslateToTriggerID'

    And with the DotNet PsionTeklogixNet.dll and CE4.2 PtxSdkCommon.dll, I get:
    The type or namespace name 'KeyRemapper' could not be found (are you missing a using directive or an assembly reference?)

    I only opened the sample project and did not modify any code.

    And I tried Scandata:
    Build with DotNet2 PsionTeklogixNet.dll and CE4.2 PtxSdkCommon.dll and all went well but this demo is only a window and I need a soft scan button

  • Carema Hardware

    Is it possible that this is a driver problem? Our customer is saying that they cannot scan from their own software, so maybe an additional driver or something is needed to make this work? I can imagine that if you want to communicate with the scanner from custom software, some SDK is needed?

    If they can scan data 'out-of-the-box', so to speak, and into something like wordpad, then the scanner driver is working.

  • Much of KeyRemapper was not implemented prior to MDSDK 3.0.

    Try this demo instead:  http://community.psion.com/downloads/developer_sdkhdk/m/sample__demo_code/30319.aspx

    Of course, you'll have to recompile with 2.02 SDK assemblies, but that should be o.k. (no keyboard dependencies).

  • I've tried that example but it only is a window and preferably I need a (software)button which can activate the scanner.

    Do you mean with "Much of KeyRemapper was not implemented prior to MDSDK 3.0", it is not possible to get such a button in software with the 2.02 SDK?