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  • Wiki Page: A.R.C. and Open Tekterm Templates

    Introduction This article describes the use of Open Tekterm templates in A.R.C. and how to update them. Templates An A.R.C. installation includes "Templates" to guide you through the configuration of things like Wireless network configuration, Device Settings, Registry key configuration...
  • Wiki Page: A.R.C. (Active Remote Configuration)

    A.R.C. Server Installation Instructions PDF: A.R.C. Server (v4.0 & v4.1) Installation - 8000253B Text: A.R.C. Server (v4.0 & v4.1) Installation - 8000253B User Manual A.R.C. Server (v4.0) User Manual - 8000251A A.R.C. Server (v4.1) User Manual - 8000251B Administrators Guide A...
  • Wiki Page: Support for A.R.C. on Psion Computers

    PDF of this article : (Please visit the site to view this file) Support for A.R.C. on ­Psion Computers All recent ­Psion computers have the A.R.C. client included in their firmware. The A.R.C. client is a service that is launched when the device is powered up. It listens for A.R.C. Server...
  • Wiki Page: A.R.C. Increase IIS Connection Limits

    The Microsoft Internet Information Services (IIS), which is installed as part of Windows XP and Windows 7, is not intended to function as a full web server. IIS has a default limit of 10 simultaneous connections. You can increase this limit. It should be noted that although the connection limit is...
  • Wiki Page: A.R.C. Server Installation Instructions

    Introduction These instructions apply to A.R.C. Server version 4.0. System Requirements The A.R.C. Server runs on the following platforms: • Windows XP Professional. • Windows 7. The A.R.C. Installer Includes... ...
  • Wiki Page: A.R.C. OS download

    ARC OS Download One of the components that ARC supports is the OS download component. Basically ARC will just send these files to the device and boot the device to BooSt, however the installation of these files is dependent on the platform and may require additional files. The basic principles of...
  • Wiki Page: What is Active Remote Configuration (A.R.C.)?

    Active Remote Configuration (ARC) provides users with a complete set of integrated tools that allow them to provision and configure mobile devices remotely and cost-effectively. This tool is to provide an "out-of-the-box" provisioning capability so that customers don't need to configure...
  • Wiki Page: Understanding A.R.C. Architecture

    Figure 1 - ARC Architectural Overview (RegistryGrabber not shown) The ARC system may be divided into two pieces, namely the host/server side and the device/client side. The host side consists of the following components: Database and XML Configuration Templates Graphical User Interface...
  • Wiki Page: Target A.R.C. Users

    ARC is targeted to be used in the following scenarios: Field organizations will use the tool to deploy large numbers of devices at customer sites. The tool will eliminate the need for field personnel to manually configure or upgrade devices during installation or scheduled service calls. Service...
  • Wiki Page: A.R.C. Client

    Beacon Listener The beacon listener service is always active on the device and is responsible for starting the downloader when either a beacon or scheduled event indicates that the device should connect to the ARC server. Downloader (PTX.ARC.Downloader.exe) The downloader is responsible for...
  • Wiki Page: Appendix A - Older Firmware Requiring Updating For A.R.C.

    7525 Window Mobile 5.0 7525_WM5_ENG_1.1.377_E237q 7527 Windows CE 5.0 7527_CE50_ENG_1.0.357_D117j 7527_CE50_ENG_1.1.411_G047q 7527_CE50_JAP_1.0.429_F257r 7527_CE50_JAP_1.1.447_G057j 7527_CE50_SCH_1.0.429_H157m 7527 Windows Mobile 6.0 7527_WM6_WWE_PRO_1.0.380_E107k 7527_WM6_WWE_CLASSIC_1...
  • Wiki Page: Configuring The A.R.C. Host

    To configure the ARC Host, follow the steps below: Start ARC by selecting Start>Programs>Psion Teklogix>ARC>Active Remote Configuration . After launching the ARC application you will notice it is laid out in a similar way to MS Outlook®. This allows easy grouping of devices,...
  • Wiki Page: A.R.C. Software User Manual

    © Copyright 2009 by Psion Teklogix Inc., Mississauga, Ontario 2100 Meadowvale Boulevard, Mississauga, Ontario, Canada L5N 7J9 http://www.psionteklogix.com This document and the information it contains is the property of Psion Teklogix Inc., is issued in strict confidence, and is not to be...
  • Wiki Page: Frequently Asked Questions And Troubleshooting Guide

    Which IP address should I use for the Beacon? ARC will suggest three possible addresses for the beacon IP address to use, based upon the network configuration of the ARC server. These are: The Global broadcast address which covers the widest range of possible IP addresses (i.e. if the...
  • Wiki Page: Discovering WWAN Devices Over A Cellular Network

    WWAN devices present a slightly different challenge when it comes to discovery. The Beacon configuration probably will not find WWAN devices, however an option exists to create a WWAN shortcut allowing these devices to connect to ARC. To create this shortcut click on Create W WAN Device Update...
  • Wiki Page: Device Summary Report

    The Device Summary Report shows what components are expected to be installed on the device, the install status of each component, and the date and time when the component is installed. To launch the report: Right-click on one or more devices and select Reports>Device Summary . ...
  • Wiki Page: Export And Import

    Group(s) settings, components, Auto Assign Rules and Beacon Configuration can be exported into a package that can be restored later. This feature allows field service personnel to restore configuration done for a customer before visiting the customer. Export To export configurations into...
  • Wiki Page: Import Devices Values

    In addition to setting device values using Configuration Components , ARC allows device values to be assigned directly. With Configuration Components, auto-increment parameters (e.g. IP Address, Device Name) are assigned on a first-come, first-served basis. Import Devices Values allows specific...
  • Wiki Page: Auto Assign Rules View

    By default, newly discovered devices are put into the Unassigned group. To automatically assign a device to a group as soon as it is discovered, an Auto Assign Rule can be created based on various values reported by the device. Create Rule To create an Auto Assign rule: Right-click...
  • Wiki Page: Configuration

    ActiveSync The ActiveSync tab contains options that are related to ActiveSync: To set the GuestOnly flag: Go to Tools>Options and select the ActiveSync tab. Check or uncheck the Enabled Guest Only checkbox. Guest Only is an undocumented and unsupported option for ActiveSync...
  • Wiki Page: Tags View

    A tag is a keyword assigned to a component. Tagging a component adds metadata information to a component so that the component can be found again by looking up the tag. Multiple tags can be applied to the same component. For example, a set of OS components needed to update a device to a different...
  • Wiki Page: Components View

    Components view manages the components that can be installed on a device. Components can be classified into eight different types: Registry Clone , Configuration , Script , ActiveX , CAB , OS , Boost Script, and Generic . Each component type has an associated install script that will be executed...
  • Wiki Page: Device Groups View

    The Device Groups view shows all the devices that are managed by ARC. It shows the properties of each device, including the download and installation status. Discovered devices are put into the Unassigned group by default. Before a device can be configured, it must be part of a group other than...
  • Wiki Page: Customize Columns

    By default, the Device Groups view shows five columns: Serial Number IP Address Status Last Updated Percentage Completed Other device properties are hidden by default. To show the hidden columns: Right-click on the column header of the Devices Result Pane...
  • Wiki Page: Beacon View

    Beacon view is the default view when ARC is started. In this view, you can start/stop a discovery beacon and change the configuration settings of a beacon. Beacon Configuration The following properties can be configured on a beacon: Property Name Description Site...