Can i ask somebody to give me the file like this "DecodedLibrary_Install_Intermec_14.12.20086.exe". coz im having a problem to my Scanner EP10.
Mark
You need to contact your local Psion Help Desk and request for this device installer.
click here for more info
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EP10 WEH 6.5: How to activate the Intermec Imager after performing factory default (clean start)
Americas Help Desk
This posting is provided "AS IS". No Warranty. No Guarantee. Maybe updated or changed without notice at any time. You can use the information provided at your own risk.
Dear Sir Luke,
Thank you for your reply.Actually, we are the ASC here in the Philippines and we asking for that installer to solve this problem because we dont have a installer for it. Do you have it?
Br,
Hi Mark,
Kamusta ka? I issued ticket 189919 to help you resolve the EP10 EA11 Imager driver issue.
Please send me an email together with the EP10 system properties .XML file
Use AHD.Support@psion.com
Subject: [LW] Ticket 189919
Maraming salamat!
Just wondering if you still need help getting a copy of the EP10 EA11 Imager driver. If so,
Thanks,
Sir Luke,
Hi. actually its already late to reply. I already solved this thread. Sir do you have a skype? can i add you? so that i can directly chat you every time we have a question. thank you alot.
MARK
Hi Mark
Thanks for the update it is good to know the issue was resolved. For future reference you may contact our Authorized Service Center manager for any service repair related issues.
As for using Skype we currently do not support using skype for direct Technical Support. Our work is managed through our Customer Interaction Manager based on Phone calls and Email interactions. In addition to this many of us also contribute to the Community forum when we are able to.
Regards
David
If you have an urgent issue please contact your Regional Technical Support Help Desk
Americas - Asia Pacific - EMEA
Kamusta na? I just accepted your friend request here in IW.
For any ASC related questions, please use the ASC Secure Zone within this community.
For non-ASC limited questions that requires immediate support, please contact us via phone or email
else, you can send me a PM message via the "Start Conversation"
.
Maraming Salamat,
Luke
If you do not have visibility to the Secure Zone Tab next to the Support tab above and the ASCs area from it's drop down menu you will need to request this access from the ASC manager.
If you need use to get you in touch with him, we can assist
If you don't have access let us know.
Salamat,
Hello all,
Happy new year!!
Sorry for the late reply.I already have an access on the Secure Zone. I also posted a thread sometimes there. Its a great help to us that I can directly send an email with you if ever we have a question and clarification to our product. If ever i found something solution to our product and not yet broadcast to all i let you know.
Happy New Year too !!! Good to know you have access to ASC Secure Zone.
Regards,