In order to exit a the MCC lockdown screen it has been possible to hit Alt+m and then scroll down in the menu and choose exit (followed by password). But with MCC v8 this doesn't seem to work anymore. I have a 7535G2/36-key/NoTouch (Fw:D181) and MCC 8.02 build 4538. Up until MCC v7 it was possible to hit Orange+Alt+6 to get Alt+m to get into the lockdown-menu, but not anymore - terminal just answers with a long beep.
Any ideas ?
per PSG, MCC v9.x should be released before end of August
Americas Help Desk
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We have a ticket opened/ escalated pending final fix. As far as I know, this issue will be fixed in the next version of MCC v9.xx
Workaround - General steps:
1. in MCC Remote Control Device via TCP/IP * Record Macro - to access the Admin Mode 2. Copy the script (.CMD) generated from Step 1 into the device * example: AdminMode.CMD 3. Update the MCC Lockdown Menu to include a link to the .CMD * I sugges using the HTML Menu template "MCC Program Menu (MCMenuN Sample)"
SOTI already released their MobiControl ver. 9.02 a while back. Do you have an ETA for MCC ver. 9.xx ?
will find out from PSG
Thanks, Luke !!
no problem cheers