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9400 Controller Debug log command

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Hello everybody,

How could I run a debug log for a 9010 session host on 9400 Controller?

I need to log the transferred data between terminals running Tekterm and the 9400 Controller.

The RF network is based on Narrow Band solution.

When I tried to telnet the 9400 Controller, I could not find the (bcm) command as illustrated in the attached photo:

Haitham Khalifa

Verified Answer
  • Following up on Luke and Lana reply, this is the back up controller .

    Please telnet to the live controller and then type bcm !T to see bcm task.

    them run your debug bcm dlvl=3

    For there is no 9010 debug command

    Regards,

    Burt

  • another option is to use PuTTY which is a free Telnet/ SSH client

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All Replies
  • Hello ,

    It appears that this 9400 controller doesn't run bcm or any emulation task.

    Is this unit a back up ?

     

    Lana

     

    Help Desk

  • To answer Lana's question, please run the command

    redu show

    Americas Help Desk

       

    This posting is provided "AS IS". No Warranty. No Guarantee. Maybe updated or changed without notice at any time. You can use the information provided at your own risk.

  • Following up on Luke and Lana reply, this is the back up controller .

    Please telnet to the live controller and then type bcm !T to see bcm task.

    them run your debug bcm dlvl=3

    For there is no 9010 debug command

    Regards,

    Burt

  • Thank you very much.

    I have telnet the virtual IP of my redundant Controllers 9400 to be sure that it is running Controller; it works well and I can see the bcm command.

    How can I save the log file to my PC?

    Haitham Khalifa

  • Hello Haitham

    You could telnet in and capture the log file to your local computer using a rogam such as Procomm.  

    Another option you may be able to telnet to the 9400 and log to it's local disk drive using the command

    log open <8.3 filename>  (limited to 8 characters with 3 character extension)

    to save

    log close

     

    The log coiuld then be ftp'd off off the 9400

     

    Regards

    David

     

    If you have an urgent issue please contact your Regional Technical Support Help Desk

    Americas - Asia Pacific - EMEA

  •  

    Hi

    I would use HyperTerminal  instead og DOS.

    Using HyperTerminal to capture text is straight forward.
    Go to Transfer menu and click on Capture Text...

     Lana

     

  • Another option if telneting to the 9400 console is the dos telnet file log switch -f , which creates a nice clean text log file free of unrecognized characters.

    telnet <9400 IP>  -f test.txt

    Regards

    David

    If you have an urgent issue please contact your Regional Technical Support Help Desk

    Americas - Asia Pacific - EMEA

  • another option is to use PuTTY which is a free Telnet/ SSH client

    Americas Help Desk

       

    This posting is provided "AS IS". No Warranty. No Guarantee. Maybe updated or changed without notice at any time. You can use the information provided at your own risk.

  • Thank you Burt, Lana, David, and Luke for your valuable help.

    Haitham Khalifa