WorkAbout PRO G1 (7525) Factory Reset Help.....

WorkAbout PRO G1 (7525) Factory Reset Help.....

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Hi,

I have a Workabout G1 running CE4.2 and there is an application on the flash drive that is causing the device to reboot on a start-up.  The process is happening too fast for me to connect and delete the application before the reboot occurs!  How can I remove the file?  I have tried updating the OS image in the hope that this would clear the flash but the application persists.

Any help or advice would be gratefully received.....

Thanks,

Chris. 

Verified Answer
  • Hello ,

    I will send you a script to try via email.

     

    Kind regards,

     

    Lana

All Replies
  • Hello ,

    I will send you a script to try via email.

     

    Kind regards,

     

    Lana

  • Hi Lana,

    Many thanks for the help, I have regained the will to live :-)

    Chris.

  • I Have the same problem,can you sendme the script ?

    thanks in advance

  • Hi I can send you the script if you let me know your email address.....

    Chris.

  • my email is cenriqueb@hotmail.com

    thank you very much

  • here is relevant screens from Workabout Pro:
    http://www.flickr.com/photos/82809315@N04/

    when was working it showed screens titled GOOD 1.JPG, GOOD 2.JPG and GOOD 3.JPG

    then installed 7525_CE4_A268p.zip downloaded from http://www.psionteklogix.com/public.aspx?s=fr&p=SoftwareDownloads
    which extracts this files
    7525.img
    7525BS_Wince_Upgrade_ReadMe.txt
    7525CE.img
    7525OS.IMG
    7525uP.img

    now, when turn on or trying to reinstall O.S., show screens titled BAD1.JPG, BAD2.JPG and BAD3.JPG

    thanks again
    cenriqueb@hotmail.com

  • Hi ,

     

    The OS version currently on the device is Windows Mobile. The file that you are trying to load on it is windows CE.

    Because of Microsoft licence , you will not able to load this image onto this device.In order to do that you will need to send this unit to the nearest Depot.

     

    Kind regards,

    Lana

  • ok, in that case, how can restore working original windows mobile? cause i get this error boot screens?

    i want to restore the unit to a (whatever) functional state

    thanks

    Carlos

  • Try loading the newest WM  5.0 version :

    http://community.psion.com/downloads/firmwaresoftware__demos/m/handheld_computers_workabout_pro/1587.aspx

     

    Lana

  • Trying to load the newest WM  5.0 version :

    http://community.psion.com/downloads/firmwaresoftware__demos/m/handheld_computers_workabout_pro/1587.aspx

    it shows the screen titled "TRYING WM5" posted in http://www.flickr.com/photos/82809315@N04/


    with remarked two most "important" lines, as "1" and "2"

    Carlos

  • how i know which is (and get to reinstall) the image this unit has been authorized to use?

  • Hello ,

    I just sent you the OS version that is on your "good" unit via move -it .

    That one , L136o is the first ever released for this unit.

     

    Please try and let me know the outcome.

    Lana

     

     

  • where is L136o version?

    you said "I just sent you the OS version that is on your "good" unit via move -it ."... what is "move-it" ? is there the L136o os?

  • I've sent it to email address:  cenriqueb@hotmail.com

    Moveit is FTP utility that we use to send large files. You should have the request in your email to log in and download the file .

    Lana

     

     

  • i don´t see attach you said (moveit sofware) in your last  emails...

    is this software app? http://www.ipswitchft.com/products/moveitFreely/index.aspx ?

    can u send too carlonchob@gmail.com