7530 Charger time out

Hello Krassimir

To confirm are you using a dock to charge the battery in the terminal or charging the battery in the side pocket of the dock or are you using a gan charger?

 Is this problem limited to one battery, one terminal or one charger?

Have you tried a different battery or a different terminal or chager with the same battery?

Thanks

David

Hi Krassimir

If the problem is with one or a few batteries can you get the following

How man charge cycles does the battery show?  This information can be found by tapping the battery or power properties icon.

What is the date code of the battery? This is the two digit located on the top right of teh battery above the contacts.

Thanks

David

Hi David,

The charging is by PDM (battery is in the terminal). Two different batteries were tried. No other terminal available for test.

The terminal was sent from customer with complain of missing barcode scanner beam

Thanks

Krassimir

Hi Krassir,

Boot the 7530 into BooSt mode

Hit [3] for Show Configuration

Let me know what scanner type is installed

Hi Krassimir

If these batteries work as expected in another terminal then I suspect there is an issue with the terminal either the charger circuit or the pins.  If the issue is with the terminal then it will have to be serviced by a repair center.

Regards

David

I remember the code = 32;                 think 1220 HP

I tried with 36, but it stopped activating the red LED and the scan icon

what is the device terminal serial? with it, I may be able to tell what scanner type was installed in manufacturing

CV 002B180596

Thanks

this unit was sold with Internal Scanner SE1200HP Std Range Laser